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Return & Refund Policy


The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Mama JK will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 24 hours after the confirmation.

Please return your purchase to the following address:
Mama JK
62, jalan arapaima 1, taman arapaima
45300 sungai besar, selangor

Please contact us at [email protected] or whatsapp 011-1754 6685 if you have any questions or doubts.